If this occurs, you should activate Windows over the telephone. To activate Windows Vista over the telephone, follow these steps:. Click Use the automated telephone system in the Windows Activation Wizard. On rare occasions, you may be prompted to activate Windows Vista on a computer that did not previously require Windows Vista activation or was already activated successfully.
For example, this may occur on a computer where Windows Vista was preinstalled by an OEM or Volume Licensing installation and major hardware changes have occurred, such as upgrading the hard disk and memory at the same time. If you are prompted to reactivate Windows Vista, you can do so by using the Windows Activation Wizard:. To prevent this problem in the future, you should obtain the latest service pack for your installed version of Windows Vista, either through automatic updates or direct download.
To update Windows Vista and prevent this Activation problem from reoccurring:. As soon as Windows Vista has found the updates, click the Install updates button. Need more help? Expand your skills.
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Pictures helped. Didn't match my screen. However, if you own an upgrade license, you must start the installation in the current version of Windows. At the installation choice menu, select Custom to perform this action. The upgrade version of Windows Vista An upgrade version of Windows Vista is a license that lets you install Windows Vista if you already own a compliant, licensed version of Windows. You can perform either an upgrade installation or a custom installation of Windows Vista by using an upgrade license.
However, you must start the Windows Vista installation in the compliant version of Windows. This article discusses upgrade options when you are running a bit operating system and you are trying to install a bit version of Windows Vista. N versions are designed for customers in Europe. You cannot upgrade an N version of Windows. Instead, you must perform a custom installation. Click Start , right-click My Computer , and then click Properties.
On the General tab, verify that Service Pack 2 appears in the System area. For more information about how to determine whether you computer is running a bit version or a bit version of Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:. Your installation choices depend on the version of Windows that you have installed.
This section describes the choices that are available for each version of Windows. Upgrading from the following language versions of Windows XP to the matching language of Windows Vista is not supported. After you purchase the retail store package or download Windows Vista from the Windows Marketplace Web site, follow these steps:. The custom installation option is offered at the price of the upgrade DVD package. After the installation is complete, you can restore the data that you backed up in step 1 from the backup media.
If you own Microsoft Windows , no upgrade installation path is available. However, you can perform a custom installation that uses an upgrade license by starting the installation in Windows If you have Windows installed, you can install the following versions of Windows Vista by performing a custom installation:.
As you complete the steps on the Setup wizard pages, remember to select Custom. The following table shows the upgrade paths that you can use to upgrade to another version of Windows Vista.
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